hero deleted by system
Moderator: Essence Team
hero deleted by system
I just finished a campaign match in which I pulled a mythical card only to find that I don't have a hero. I know support for recovery is usually limited, but since the deletion was automated, I was hoping there was a way to recover my hero fritz as of 0315 MST, and ensure that it doesn't lose "Haunting Voices" as a result of this system glitch.
Re: hero deleted by system
Hi,
Heroes are never deleted. I am sure that your hero is still there.
There are reported cases when connection problems caused such failures. A restart of the game or refresh the page will solve the problem.
Regards,
Heroes are never deleted. I am sure that your hero is still there.
There are reported cases when connection problems caused such failures. A restart of the game or refresh the page will solve the problem.
Regards,
Re: hero deleted by system
Yup, the hero is showing again. I had already tried closing Eldhelm from task manager prior to posting. If it Happens again, I will know to wait about 10 minutes before checking. Thanks for the quick reply.
Re: hero deleted by system
Please, make sure you are running the latest version. This is should be fixed there.
Does this issue occur after you leave the game minimized or without interaction for a long time?
Does this issue occur after you leave the game minimized or without interaction for a long time?
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