Privacy Policy

Essence LTD Privacy policy

Essence LTD take the protection of your personal information very seriously. The following privacy policy will provide you with information about the personal information that is collected and how it is processed and used.

1. Subject matter of this privacy policy

This Privacy Policy applies to all services which are offered on the Essence LTD internet sites, and in particular the individual online game site Battlegrounds of Eldhelm. Unless stated otherwise, this Privacy Policy exclusively regulates how Essence LTD treats your personal information. In case you make use of services provided by third parties, the Privacy Policy conditions of these third parties apply exclusively. Essence LTD does not revise Privacy Policy conditions of third parties.

2. Responsible contact

In case you have any questions concerning privacy policy matters, please contact info@essenceworks.com. At this address, you can inquire about privacy issues, review, change or delete your personal information stored by Essence LTD. Alternatively, you can also contact us using the above mail address. Please – if possible – include your username.

3. Collection of information

Generally, you can access our Internet offering without disclosing any personal information to us. It is always your choice whether or not to provide us with your personal information. We collect your information to be able to fulfill the services contract with you. In addition to monitoring compliance with the terms and rules this includes in particular the proper handling of your payment orders.
If you would like to register on our Internet sites or subscribe to our newsletter it is necessary to provide personal information. This information includes, for example, your name, phone number, address, e-mail address and other personal information which Essence LTD may query in individual cases. In many cases it is possible to use Essence LTD’s services by using pseudonyms. Users are encouraged to make use of this feature.
In addition, individual information such as IP address, browser type and access time will automatically be transferred to us by your computer and stored on our server. Except for the purpose of prosecuting unauthorized use of our website, we evaluate such information only for statistical and performance-related purposes. Where possible, the information is anonymized.
We do not use cookies.
We gather, process and use personal information – unless already permitted by statutes – only with your consent. If this consent is made in an electronic manner in the context of our online offerings, we shall fulfill the legal requirements to inform you about it.

4. Use of your personal information

We use your personal data in order to constantly improve our range of services and to satisfy the user’s needs.
Essence LTD uses your personal information for the establishment, processing and settlement of your user relationship with Essence LTD and the processing of payments.
Furthermore, we use your information in order to communicate with you. This includes that we, as the case may be, inform you about novelties of our services via e-mail. We use your personal information in order to inform you about products, services or certain events which could be of interest to you on a regular basis. You will be informed as part of this communication that you may cancel the subscription at any time. Finally, we use your information in order to protect our web pages and to trace unauthorized accesses.

5. Transmission of personal information

As a matter of course, your data will not be sold to third parties. Essence LTD exclusively transmits your personal data to the following extent:
We work together with payment providers (e.g. credit card companies, banks, PayPal, mobile services, etc.). These service providers only have access to your data to the extent which is necessary for the completion of their tasks. These service providers are obliged to treat your data according to this privacy policy and the relevant data protection statutes.
In the case that Essence LTD, companies controlled by Essence LTD, particular affiliated companies or parts of the company are sold, your customer information will generally be passed on with the sold part of the company. Of course, in this case your data is also subject to this privacy policy and the relevant data protection statutes.

6. Deletion of data

If your data is no longer necessary for the above-mentioned purposes including the settlement, for tax purposes or other legal reasons, it will be deleted.

7. Security of your personal information

We process the information collected from you according to the European Union data protection law. All employees are obliged and have been advised to maintain data confidentiality and privacy obligations.
When submitting payments the transfer of your information is protected by SSL encryption technology.

8. California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘Edit Profile’ page.

9. Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This Privacy Policy was last modified on 20.12.2011